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Privacy Policy

Last updated: 12 September 2026

1. Who we are

Pulse Wave Limited ("PulseWave", "we", "us", "our") is a company registered in England and Wales (company number 17430053), with its registered office at Bartle House, 9 Oxford Court, Manchester, England, M2 3WQ. We operate the PulseWave creator network and are the "data controller" of personal data collected through this website and our creator application process.

You can contact us at our registered office address above, or through the application form linked on this website.

2. Information we collect

  • Application data. When you apply to join the network we collect the information you provide, such as your name, email address, social media handles and profile links, audience and content metrics you choose to share, and anything you tell us about your content and experience.
  • Communications. Messages and other correspondence you send us.
  • Technical and usage data. IP address, browser and device type, and pages visited, collected through hosting logs and, if enabled, privacy-respecting analytics.
  • Member data. If you join the network, additional information needed to operate your membership, which may include contract details and payout information (processed by our payment providers, not stored by us unless required).

3. How we use your information (and why)

  • To assess, process and respond to applications — necessary for a contract or our legitimate interests.
  • To operate the network, provide support, and offer opportunities, events and promotions — necessary for a contract.
  • To improve and secure this website — our legitimate interests.
  • To send updates about the network to applicants and members — our legitimate interests; you can opt out at any time.
  • To keep proper records and comply with the law — legal obligation.

4. Sharing your information

We share personal data only with: service providers who process it on our behalf (hosting, email, analytics, payment providers) under written contracts; professional advisers; authorities or others where required by law; and, in the event of a reorganisation or sale, the relevant counterparties under appropriate protections. We never sell your personal data.

5. International transfers

Where personal data is transferred outside the UK, we rely on an adequacy decision or on safeguards such as the UK International Data Transfer Agreement (or the UK Addendum to the EU Standard Contractual Clauses) to protect it.

6. How long we keep it

We keep application data for up to 24 months so we can reconsider future applications; member records for the duration of membership plus up to 6 years (contract and legal limitation periods); and technical logs for up to 12 months. We then delete or anonymise it.

7. Your rights

Under UK data protection law you have the right to: be informed; access a copy of your data; correct inaccurate data; have data erased; restrict or object to processing; move your data elsewhere (portability); and withdraw consent where we rely on it. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

To exercise any right, contact us using the details in section 1. We may need to verify your identity first.

8. Cookies

We keep cookies to a minimum: strictly necessary cookies and hosting security logs, plus privacy-respecting analytics if enabled. We do not use advertising cookies or cross-site tracking technologies.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with a new "last updated" date.